Dashboard FAQ

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The Dashboard isn't Updating

If you have run the Jenkins automation job for a project and the Lingoport Dashboard is not updating, first check the Console Output of the Jenkins job. Sometimes, the job is SUCCESSful, but not everything worked as it should.

If everything looks good on the Jenkins side, check the Dashboard to see if there is a red box with Failed when you select the project.

If you select Failed and go to the logs, open the logs. Look for ERROR messages. If there is an ERROR that looks like:

### Error updating database.  Cause: com.mysql.jdbc.PacketTooBigException: Packet for query is too large (4382559 > 4194304). 
You can change this value on the server by setting the max_allowed_packet' variable.

Then follow these instructions to continue.